Terms & Conditions
Last Updated: August 17, 2026
Welcome to the website of Rocky HVAC ("Company," "we," "us," or "our"). By accessing or using this website, submitting a form, or requesting an estimate, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use this website.
1. Purpose of This Website
This website allows homeowners to request information, check eligibility, and schedule a free estimate for HVAC installation, replacement, repair, or related services. Submitting a form or completing a survey on this website does not create a contract for services. Any services will be governed by a separate written agreement or proposal provided by the Company.
2. Eligibility & Qualification
Responses to qualification questions on this website are used solely to determine whether our services and any available offers may be a fit for your situation. Completing the survey does not guarantee that you qualify for any specific offer, pricing, financing, rebate, or service. All offers are subject to verification, availability, service area limitations, and an in-person or virtual assessment of your home and equipment.
3. Estimates
Estimates provided by the Company are free of charge unless otherwise stated. Estimates are good-faith approximations based on the information available at the time and are not binding until confirmed in a written agreement signed by both parties. Final pricing may change based on site conditions, equipment selection, code requirements, or other factors identified during the assessment.
4. Financing, Rebates & Incentives
Any financing referenced on this website is offered through third-party lenders, is subject to credit approval, and is not guaranteed. Advertised payment amounts, rates, or terms are examples only and may vary based on creditworthiness and lender requirements. Utility rebates, manufacturer promotions, and government incentives are administered by third parties, are subject to change or expiration without notice, and are subject to each program's own eligibility requirements. The Company does not guarantee the availability or amount of any rebate or incentive and is not responsible for third-party program decisions.
5. Communications Consent
By submitting your contact information through this website, you consent to receive communications from the Company regarding your request, including phone calls, text messages (SMS), and emails, which may be sent using automated technology. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. You may opt out of text messages at any time by replying STOP, and you may unsubscribe from emails using the link provided in each message. See our [Privacy Policy] for details on how we handle your information.
6. Service Area
Our services are available only in the areas we serve. Submitting a request from outside our service area does not obligate the Company to provide services.
7. Accuracy of Information
You agree to provide accurate, current, and complete information when using this website. The Company is not responsible for issues arising from inaccurate or incomplete information you provide.
8. Intellectual Property
All content on this website — including text, images, logos, and design — is the property of the Company or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from this content without our prior written permission.
9. Third-Party Links & Services
This website may reference or link to third-party websites, tools, or services (including scheduling, financing, and rebate programs). We are not responsible for the content, policies, or practices of any third party.
10. Disclaimer of Warranties
This website and its content are provided "as is" and "as available" without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website will be uninterrupted, error-free, or free of harmful components. Nothing in this section limits any written workmanship or equipment warranty provided in a signed service agreement.
11. Limitation of Liability
To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of this website. This limitation does not apply to liability that cannot be limited under applicable law.
12. Indemnification
You agree to indemnify and hold harmless the Company and its owners, employees, and agents from any claims, damages, or expenses arising from your violation of these Terms or misuse of this website.
13. Not Affiliated with Facebook/Meta
This website is not part of the Facebook (Meta) website or Facebook Inc. (Meta Platforms, Inc.) and is not endorsed by Facebook/Meta in any way. FACEBOOK is a trademark of Meta Platforms, Inc.
14. Changes to These Terms
We may update these Terms & Conditions at any time. Changes are effective when posted to this page, and the "Last Updated" date will reflect the most recent revision. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
15. Governing Law
These Terms & Conditions are governed by the laws of the State of Maryland, without regard to its conflict-of-law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Maryland.
16. Contact Us
Questions about these Terms & Conditions can be directed to:
Rocky HVAC 7939 Citadel Dr, Severn, MD 21144 Phone: 443-232-1059 Email: [[email protected]]